A softphone is software that is used to make phone calls over the internet using a regular computer. It is often designed to behave like a traditional telephone, and may have a display panel with buttons that the user can interact with.

The difference between VOIP and softphones is that VOIP requires a special phone, whereas you can set up a softphone using your computer, a microphone, and a speaker.

The Cisco softphone is a Window’s application for your computer that can be used as a stand-alone end station or with the Cisco IP Phone. It provides mobility when running on a laptop, integration with LDAP3 directories so that you can quickly place and transfer calls, an intuitive user interface, and a virtual conference room.

The Firefly softphone offers instant messaging and voicemail. It allows anyone that has a microphone and speakers or a USB handset call anywhere around the world.

You can also get softphone for your Palm. This allows you to leave your computer at home and take your softphone with you anywhere. Palm SIP softphones are a little harder to find, but the technology is becoming more readily available. You can find free softphone programs online with a simple search, as well as other free softphone applications. Be careful of x10 softphone applications, however, as there have been some complaints that they include spy ware.

The Xten Linux Softphone was quite popular, and many people signed up to help out with the beta program to remove the bugs.

Softphone headsets are an important part of your softphone. While any headset will do, getting a headset configured especially for softphone can be a lot more comfortable and easier to use. Many will be designed to fit over one ear, with a microphone that comes down for hands free talking. This allows you to continue to use you hands to type or do other things at the same time.

Goldmine is one of the best mid-markets to enterprise CRM and more, including customer service, help desk, service desk, call centers, VOIP, and more. You can find information on how to configure your goldmine softphone online. You can find all the information you need to get your goldmine softphone working at its peak.

In order to choose the best softphone applications for you carefully read over all of the information. You may find that some softphone applications will be better suited to your needs than other ones. Careful review can help keep you from downloading and possibly paying for files that you do not really need.